Cheryl Ackerman and Citywide Mortgage Services

Cheryl Ackerman

As a Mortgage Planner at City Wide Mortgage, I feel it is important to have a full understanding of a client’s financial goals so we can provide the best plan for today, 5 years from now and long term. Whether you are purchasing, looking to renovate a home, transferring a mortgage or re-finance an existing mortgage, my role is to guide you through the best products and services available for your financing needs. I pride myself on having strong interpersonal skills, believe in a high level of customer service and will make every effort to exceed my client’s expectations. For the last 12 years I have been living in the Greater Vancouver area where I started out working in the finance industry and then alongside real estate professionals and I lean on this experience while I find the most suitable mortgage product for your unique home needs. My ultimate goal is to provide you with such a positive mortgage experience that you are willing to refer me to your family, friends and colleagues!

When not helping clients with their financial needs I can usually be found spending time with my husband and 2 young children in the Tri-Cities community where they are active in sports, travelling, painting or enjoying family time outdoors.


Our Vision Statement:

Through teamwork and “SPIRIT”, our vision is to be successful and the most respected Mortgage Company in our market.


  • We will provide our customers with a level of service that exceeds their expectations.


  • We deliver excellence through hard work and continued education.


  • We will always do the right thing.


  • We take ownership & hold ourselves accountable for all our actions.


  • Our customers must love and trust us.


  • We will always express our gratitude for the opportunity to earn a client’s trust and their business.

Why Use City Wide Mortgage Services?

  • City Wide Mortgage Services has a diverse group of dedicated mortgage brokers to serve your needs and find you the best mortgage rates.
  • Our brokers are available to meet your needs seven days a week.
  • City Wide Mortgage Services has members who can communicate in Cantonese, English, Japanese, Mandarin, Farsi, and Punjabi.
  • For traditional qualified applications, our services are available to you at no fees (we are compensated by our lenders, who pay us finder’s fees).
  • We can save you time and money by searching our wide variety of lenders to find you the best mortgage to suit your needs.
  • We adhere to high standards of ethics and professionalism, with all of our mortgage specialists operating under the provincial statutes of British Columbia and Federal laws of Canada.
  • City Wide Mortgage Services has the experience of handling an average of 800 mortgage transactions per year.
  • City Wide Mortgage Services has the advantages of being ‘small’ and ‘big’ at the same time:
    • Small, close-knit family of mortgage brokers ensures personal service.
    • Access to a large number of lenders and mortgage packages through City Wide Mortgage Centres networks.

We are proud of helping our clients get the best mortgage packages through our hard work and care for our clients. We will always express our gratitude for the opportunity to earn a client’s business – that’s our promise to you!


Owners of City Wide Mortgage Services

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